Pricing in AUD including GST.
WEBSITE MAINTENANCE PRICING
1 HOUR
- Pay-As-You-Go
- No Lock-in Contracts
- Billed In 15 Minute Increments
- Phone & Email Support
- Satisfaction Guaranteed
WEBSITE MAINTENANCE SERVICES
FREQUENTLY ASKED QUESTIONS
Is a long-term commitment or contract required?
No, there are no lock-in contracts. Request a quote to get started.
Do you support all website platforms?
We support most popular website platforms including WordPress, Squarespace, WooCommerce, Adobe Dreamweaver, Wix and many more. We even support popular email sending platforms such as MailChimp and Campaign Monitor. If yours isn’t listed here, just ask us and I’m sure we’ll be able to help!
Can you update all websites?
We can update most websites, however, business owners are sometimes given restricted access by their web developers so the developers can retain control. Unfortunately this means we will be restricted to update certain parts of the website as well unless we are provided with administrator access.
How long will it take?
We know your business information and website is important. Depending on the type of the request, we aim for your website maintenance to be performed between 1-3 business days. Minor updates are typically done in 24 hours or less and larger tasks can take between 4-7 business days.
How many hours will I need?
The amount of time required for each task is varied and depends on the request. All tasks are billed in 15 minute increments so we recommend grouping your minor tasks together where possible to take best advantage of the time. A typical half hour update could contain the following:
- Review of task
- Update text and images on 1-2 pages
- Proof read, spell check and browser testing
- Upload updates
- Check live site
Get in touch with us for a quote if you’re not sure.
Do you offer a guarantee or warranty?
Yes, we promise to provide you with quality service until you are completely satisfied.
What do you need from me to get started?
If you have a Content Management System (CMS) such as WordPress, Adobe Business Catalyst, Squarespace etc, we’ll need your admin login. This is typically a username and password that you were supplied on signup. Some systems allow you to invite external administrators which would be preferable.
If you don’t have a CMS then we’ll need your web hosting FTP details. This is typically a server name (ftp.yourwebsite.com), username and password. If you’re not sure what these are you can ask your web hosting provider.
Get in touch with us if you need some help.
Do you offer SEO or Google Adwords?
No, SEO & PPC can be very expensive options and are best managed by Google certified specialists.
What else can you do for my business?
As well as website maintenance, our experienced graphic designers can offer complete brand design or refresh including logo, business cards, brochures, posters, and more. Get in touch with us for a competitive quote or to find out more.
