NOT SURE HOW TO UPDATE YOUR WEBSITE?

HAS YOUR WEB DESIGNER GONE MISSING?

CAN'T FIND ANYONE RELIABLE TO HELP?

WEBSITE MAINTENANCE PRICING

Get started by selecting from our flexible pricing options

1 HOUR

$77(AUD)
  • Pay-As-You-Go
  • No Lock-in Contracts
  • Billed In 15 Minute Increments
  • Unused Hours Never Expire
  • Phone & Email Support
  • Satisfaction Guaranteed

5 HOURS

$330(AUD)
  • SAVE 14%
  • No Lock-in Contracts
  • Billed In 15 Minute Increments
  • Unused Hours Never Expire
  • Phone & Email Support
  • Satisfaction Guaranteed

10 HOURS

$605(AUD)
  • SAVE 21%
  • No Lock-in Contracts
  • Billed In 15 Minute Increments
  • Unused Hours Never Expire
  • Phone & Email Support
  • Satisfaction Guaranteed

15 HOURS

$825(AUD)
  • SAVE 28%
  • No Lock-in Contracts
  • Billed In 15 Minute Increments
  • Unused Hours Never Expire
  • Phone & Email Support
  • Satisfaction Guaranteed

All prices in AUD including GST.

WEBSITE MAINTENANCE SERVICES

Minor updates are typically done in 24 hours or less!
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ADD & EDIT CONTENT

We can update your website content and ensure that it looks professional to reflect your brand. Text changes, blog posts, news articles and more.
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CREATE & UPDATE IMAGES

Our creative & experienced web designers can create professional custom images and banners to rejuvenate your website.
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MANAGE PRODUCTS

Running an online shop can be time consuming. We can help you manage your products and promotions.
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DESIGN & LAYOUT CHANGES

We can update your website content and ensure that it looks professional to reflect your brand. Text changes, blog posts, news articles and more.
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UPGRADE SOFTWARE & SCRIPTS

Reduce the risk of expensive hacking or malware infection by keeping your website software, WordPress plugins and website code up-to-date.
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PRIORITY SUPPORT

All clients receive priority support with website maintenance requests typically completed between 1-3 business days.
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POPULAR PLATFORMS

WordPress, WooCommerce, Shopify, Magento… you name it, we support it. We can also help with email services such as Mailchimp and Campaign Monitor.
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SEARCH ENGINE MARKETING

We can help you implement or manage your SEO or Google Adwords Pay-Per-Click campaigns which helps boost your visibility in search engine results leading to increased traffic and more sales leads. Learn more
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WEB DESIGN & DEVELOPMENT

We can build you a new website optimised for search engines and mobile devices, that you can easily update yourself. We can also convert any existing websites to responsive for mobile devices. Learn more

We’ve been trusted by clients to update, manage and maintain their websites for over 15 years

FREQUENTLY ASKED QUESTIONS

Is a long-term commitment or contract required?

No, there are no lock-in contracts. You can pay-as-you-go one hour at a time or buy in bulk at a reduced hourly rate. Most of our clients buy in bulk to have hours in their account so any maintenance updates can be made without delay. It’s really easy… purchase your required block of hours above or request a quote to get started.

Do you support all website platforms?

We support all popular website platforms including WordPress, Adobe Business Catalyst, Squarespace, Shopify, Magento, Woo Commerce, Joomla, Drupal, Big Commerce, Open Cart, PrestaShop, X-Cart, Adobe Dreamweaver, Adobe Muse, Wix, Weebly, Sugar CRM, XT:Commerce, Webflow, Jimdo, LightCMS and many more. We even support popular email sending platforms such as MailChimp and Campaign Monitor. If yours isn’t listed here, just ask us and I’m sure we’ll be able to help!

Can you update all websites?

We can update most websites, however, business owners are sometimes given restricted access by their web developers so the developers can retain control. Unfortunately this means we will be restricted to update certain parts of the website as well unless we are provided with administrator access.

How long will it take?

We know your business information and website is important. Depending on the type of the request, we aim for your website maintenance to be performed between 1-3 business days. Minor updates are typically done in 24 hours or less and larger tasks can take between 4-7 business days.

How many hours will I need?

The amount of time required for each task is varied and depends on the request. All tasks are billed in 15 minute increments so we recommend grouping your minor tasks together where possible to take best advantage of the time. A typical half hour update could contain the following:

  • Review of task
  • Update text and images on 1-2 pages
  • Proof read, spell check and browser testing
  • Upload updates
  • Check live site

Get in touch with us for a quote if you’re not sure.

How much will I save when buying hours in bulk?

Hours Hourly Rate Total You Save
1 $77
5 $66 $385 $55 (14%)
10 $60.50 $605 $165 (21%)
15 $55 $825 $330 (28%)

Do you refund unused hours?

Yes we offer a full refund of unused hours at any time. Keep in mind that unused hours never expire so you can re-use them at any time.

Do you offer a guarantee or warranty?

Yes, we promise to provide you with quality service until you are completely satisfied.

What do you need from me to get started?

If you have a Content Management System (CMS) such as WordPress, Adobe Business Catalyst, Squarespace etc, we’ll need your admin login. This is typically a username and password that you were supplied on signup. Some systems allow you to invite external administrators which would be preferable.

If you don’t have a CMS then we’ll need your web hosting FTP details. This is typically a server name (ftp.yourwebsite.com), username and password. If you’re not sure what these are you can ask your web hosting provider.

Get in touch with us if you need some help.

Can you build me a new website?

Sure can! Our team of experienced web designers and developers can build you a new website specific to your needs and on your chosen platform. The new site will be built using the latest available technology and optimised for search engines and mobile devices. See our Website packages or get in touch with us to find out more.

Do you offer SEO or Google Adwords as well?

Yes we do! As well as help manage your existing SEO or Google Adwords campaign, we can offer Search Engine Marketing packages to help boost your visibility in search engine results leading to increased traffic and more sales leads. See our SEO & PPC packages, or get in touch with us for a free SEO Audit or to find out more.

What else can you do for my business?

As well as website maintenance, our experienced graphic designer can offer complete brand design or refresh including logo, business cards, brochures, reports, posters, email marketing and more. Get in touch with us for a competitive quote or to find out more.

Not sure how many hours you’ll need?